Hamooya, Chrispin, AND Thole, Ackim. " The Use of Automated Teller Machines (ATMs) for Improved Service Delivery: A Case Study of Cavmont Bank Kalingalinga Branch in Lusaka,Zambia" Zambia Journal of Library & Information Science (ZAJLIS ), ISSN: 2708-2695 [Online], Volume 3 Number 1 & 2 (10 November 2019)