Opportunities and Challenges of Exclusive E-Learning during Covid-19: A Case of the Fourth Year Records and Archives Management Students of the University of Zambia

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THABISO MAYABA MWIINGA Felesia Mulauzi Kaoma Lamba Daka Chitundu P.C. Chisunka-Mwila


The study’s main aim was to investigate the challenges and opportunities of exclusive eLearning during the COVID-19 pandemic among students at the University of Zambia. Fourth-year students pursuing a degree in Records and Archives Management (RAM) were studied. It specifically investigated students’ ICTs skills in the use of eLearning technologies, benefits and challenges of eLearning during the COVID-19 pandemic. Twenty respondents were sampled out of a total population of twenty-six. The research was qualitative and interviews were used to collect data which was analysed using thematic analysis. The study findings indicate that the learners were not ready for exclusive eLearning due to lack of requisite skills, poor internet connectivity, lack of study spaces at home, low student motivation among others. Despite the many challenges, the study established that eLearning provided students with an opportunity to learn during the crisis brought by the COVID-19 pandemic. Given the findings, it was recommended that the University of Zambia should market the training initiatives on eLearning technologies.

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How to Cite
MWIINGA, THABISO MAYABA et al. Opportunities and Challenges of Exclusive E-Learning during Covid-19: A Case of the Fourth Year Records and Archives Management Students of the University of Zambia. Zambia Journal of Library & Information Science (ZAJLIS ), ISSN: 2708-2695, [S.l.], v. 5, n. 2, p. 28-38, dec. 2021. ISSN 2708-2695. Available at: <https://zajlis.unza.zm/index.php/journal/article/view/70>. Date accessed: 20 jan. 2022.
ICTs Education


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